Entrega. Fatal. compre el 12 de diciembre me llegaron el 24 de febrero.
Calidad. No lo se, porque todavía están en aduana porque la empresa no me quiere entregar los documentos necesarios para retirar las scooter en aduanas.
Diseño: idem
Servicio: Fatal. No solo la demora. La factura que ten envia es a nombre de uno pero despues en el embarque figura otra empresa. entre otras cosas
Response from supplier:
We are deeply sorry that this cooperation failed to satisfy you! Regarding the issue you mentioned, the explanation is as follows. Motorcycles are shipped within 15 days of the agreed time. Since you are from the Dominican Republic, shipping will take approximately 50 days. This is a force majeure factor. Regarding your customs clearance issues, we have provided all the documents required for customs clearance. Since this is your first time handling import business and you are not a professional customs declarer, you choose to handle customs declaration by yourself. As a result, the customs issue could not be resolved, but you forced us sellers to deal with it. The motorcycle has been safely transported to the port. The trade terms of this cooperation are CIF, but you are not willing to bear the cost of the destination port. It's unfair to give a bad review now just for this reason. Hope you can understand! And have a pleasant buying experience on your next trade transaction!
09 Mar 2024